Understanding the importance of impartiality in conducting conformity assessment work, we manage conflicts of interest and guarantee the objectivity of our actions in certification of products, works (services) and management systems. Top management is committed to ensuring the impartiality of certification of products, works (services) and management systems.

Our employees are the main source of successful organization activities. They provide the reputation and vitality of the organization, are the bearers of its "collective mind".

The needs and expectations of our customers are our focus. Maintaining a balance of interests of all interested parties forms the basis of our activities.

To ensure or maintain confidence in conformity assessment work, we provide appropriate access or disclose non-confidential information to certain interested parties in accordance with the requirements established in "Certification Center Svyaz-sertificat" ANO.

We ensure the confidentiality and safety of all information received or created as a result of the organization's activities, in strict accordance with the requirements of national standards and legislation of the Russian Federation.

To enhance confidence in the activities of "Certification Center Svyaz-sertificat" ANO and an effective response to complaints (appeals), "Certification Center Svyaz-sertificat" ANO has a documented process - an important mean of protecting "Certification Center Svyaz-sertificat" ANO, its customers and other interested parties from errors, omissions or inappropriate behavior. Information on dealing with complaints (appeals) is available on the site of "Certification Center Svyaz-sertificat" ANO for each area of activity.

In our activities, we take into account the risks associated with conducting competent, consistent and impartial certification and testing.

In order to ensure the fight against corruption, the top management of "Certification Center Svyaz-sertificat" ANO established the anti-bribery policy.